RESOURCES
Our cake sizing guides
FAQ's
Do you make desserts other than cakes?
If it’s sweet, we’ve got it! The Cake Tender also specializes in her most famous Tiramisu cups and Cake Shooters besides cupcakes, cake pops, mini cake donuts, cakesciles, rice krispie treats, and brownies.
Do you have dairy-free, gluten-free, egg-free, or nut-free products?
Yes! We're committed to accommodating dietary needs to the best of our ability. While we strive to maintain a safe environment, it's important to note that our cakes may contain traces of common allergens such as eggs, wheat/gluten, milk, nuts, or soya. While we exercise extreme caution to prevent cross-contamination, it's essential to acknowledge that these ingredients are present in our facility. Hence, we cannot provide a 100% guarantee of eliminating any of these elements. Please specify any allergies or dietary restrictions when filling out the order form.
cake stand rentals
A variety of cake stands are available to rent for $7+. On top of the rental rate, a $75 refundable deposit will also be required, which will be returned once the rentals are returned on time. All rental items must be returned within 3 days from the event. The deposit will be refunded once rentals are returned in original condition. A $25 late fee will be assessed for each day late and a replacement fee will be charged from your deposit should any parts be damaged or not returned.
terms + conditions
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A non-refundable deposit of 50% of the final amount is required to secure your event date.
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Any changes or modifications to your order made within 7 days of collection may result in an additional fee, depending on the change requested. While we strive to accommodate most adjustments, there may be instances where it's not feasible. Nevertheless, I will make every effort to accommodate your needs to the best of my ability.
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The remaining balance must be settled one day prior to the scheduled pickup/delivery date. Please be advised that the cake will not be released without full payment being received.
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NUT ALLERGY WARNING: We are NOT a nut free facility.
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While we're not entirely nut-free, we take allergies seriously. Our cakes may contain traces of eggs, wheat/gluten, milk, nuts, or soya. We can adjust some recipes but can't guarantee complete omission due to working with these elements. Please indicate any allergies or dietary restrictions on the order form.
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Cancellation requests made less than 5 days before the pick-up/delivery date will not be accommodated. Please be aware that the initial 50% deposit is non-refundable; however, the amount can be credited towards any future events.
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We assume no responsibility for any damage occurring to the cake after it leaves our premises. A comprehensive guide outlining proper care and handling instructions during transportation is included with the cake box and is also available HERE. Clients are accountable for ensuring suitable handling and transportation, as well as providing a secure table and environment for the cake(s). Given their weight, cakes necessitate a sturdy table and an optimal room temperature of 75°F or below.
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We reserve the right to creative variation to the design if deemed necessary. All designs and intellectual property rights remain the property of The Cake Tender.
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We reserve the right to photograph & use images of your cake for any form of advertising including web-based promotions, brochures, galleries and competitions.
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Our photographs are an accurate representation of our cakes however as each cake is a handmade “one-off” creation details may vary and colors may not be exactly as shown. Please note that when ordering a cake using one of our photos as a reference the size of the cake may alter the proportions – smaller cakes appear deeper than larger cakes etc.
These are our terms and conditions, by ordering from us you accept these terms.